Name: Good Period • Leak Proof ® Period Panty
Brand: Celessa Soft Clothing
SKU: PGP080078BL03
Price: 69.9 MYR
Availability: InStock

Good Period • Leak Proof ® Period Panty

PGP080078BL03

RM69.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

HOW TO USE :
Quick and simple - once that time of the month arrives, wear alone on light days or with other period care as back-up, basically whatever you're most comfortable with.

Remember to switch them out regularly, at least after 6-8 hours, according to some research, to help keep you feeling fresh and clean!

Please note that the duration can even be shorter depending on the heaviness of your flow.

Keep in mind that the method for caring for and washing your period underwear is similar to that of our reusable pads.

CARE INSTRUCTIONS :

Use clear water for first wash, it is normal if slight dye may washed away.
To avoid damage, hand wash is recommended or machine wash with laundry net at gentle settings.
Pre-rinse after use and machine wash cold.
Do not iron or use fabric softener.
Do not use bleach, do not mix wash with light and dark colour clothing to avoid staining.
Do not soak or heat dry, fabric may lose elasticity.
Line dry and lay flat.
Product colour show in our online store may vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Eddie T.

Xing Ying W.

It's comfy and airy. Fits perfectly.

Phei sin T.

Received the item with good quality product.

Vivian C.

Comfortable and didn’t leak because there are layers inside

Lee P.

Smooth material comfortable to wear won't feel hot no more worry on leaking!

Lee P.

Smooth material comfortable to wear won't feel hot no more worry on leaking!

suhairimarlina

I bought because so many good reviews. Seems very high quality materials & can’t wait to try.

dayahameen

Very soft and stretchy. Super comfortable on the skin. Although the fabric is super comfortable it is not suitable for a heavy flow. It does leaked at the sides and since I got it in a lighter colour, it stains but I don't really mind the stains. Nonetheless, it works fine during a medium flow day. I'd suggest the one from The Hive if you want one that can't withstand heavy flow. All in all, I do think this is great for medium flow days. It's also seamless which I like.

Qiu_89

这个简直让我现实了经期平躺的自由！真的超级舒服，而且一点也不闷热。太喜欢了打算再回购几条～

daphneanthony988

Material:stretchy Quality:Good Very comfortable and effective. I will buy more in the future.

yan4451

Material: Quality: ☺️在知道市場上有賣月經褲了之後就一直在找一個適合我的 ❤️穿著很舒服❤️

chongchiachin

Quality:无痕内裤品质很好，买家建议尺寸适合。推荐购买！

eyzaalizaa

Great material! After reading some review and suggested by my friend so I give a try .why not wearing panties without pad on period day!

cathy koh

Material & Quality great! Always buy their panty. Really comfortable.

Norlizaa M.

Have use it on heavy day too.seriously I’m so happy to use this product .very comfortable as I’m having sensitive skin to pad . Will buy another!

Chong H.

Worth to buy !!!

Tobias L.

My new favourite panty to wear during period days. Material is soft and comfortable. I don't have to be worried with leakage with this period panty!

Wen Xin L.

BEST for someone who struggling with leaking problem! Try with no regret, love it so much~Thanks Celessa!

Jen 9.

My friend recommended this product to me and it's surprise me with their good quality! Super comfortable feel like not wearing menstrual panties! Compare to Uniqlo this is much more better! I'm gonna to getting more now hehe

Maillard Dairy • Cashmere Soft Brief (Boyshort)

Maillard Dairy • Cashmere Soft Brief (Boyshort)

PMD00064SD02

RM39.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Maillard Dairy • Cashmere Deep-V Bralette

Maillard Dairy • Cashmere Deep-V Bralette

BMD00645DT01

RM109.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Maillard Dairy • Cashmere Deep-V Bralette (SET)

Maillard Dairy • Cashmere Deep-V Bralette (SET)

BMD00645CM01-S/M

RM149.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Maillard Dairy • Singlet Bratop (Padded)

Maillard Dairy • Singlet Bratop (Padded)

BMD000878CM08

RM89.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Maillard Dairy • Singlet Padded Bratop (Set)

Maillard Dairy • Singlet Padded Bratop (Set)

BMD000878CM08-M

RM129.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Creme Dairy • Luxe Modal Scoop Bralette

BCD000771MW03

RM120.00

Shipping calculated at checkout.

LUXE MODAL SERIES

Want to make sure everything is stay in the right place?
This is where our new collection - Creme Dairy comes into play:

Luxe Modal Scoop Bralette
✔️Designed with concave built-in padding and 3D infinity cups to keep your bust in shape without worrying about shifting and moving.

✔️Sanded Fabric with the fine quality, which is soft, smooth & stretchy!

MAKE YOUR STYLE COMPLETED WITH MATCHING SET

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Windy • Cooling Soft Bralette

BWD006850MT03

RM109.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

De-Luna • Modal Square Neck Sleeping Bra (Low-back)

De-Luna • Modal Square Neck Sleeping Bra (Low-back)

BSP024007LP04

RM89.90

Shipping calculated at checkout.

De-Luna • Modal Square Neck Sleeping Bra (Low-back)

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Genki • Cotton Cut-Out Bratop

BTG008828GY01

RM89.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Bare Active • Seamless Sports Bra

BBA00088LL02

RM109.90

Shipping calculated at checkout.

Bare Active • Seamless Sports Bra

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Bare Active • Seamless Sports Bra Set

BBA00088LL02-1

RM149.90

Shipping calculated at checkout.

[ SPORT BRA ]

Main Fabric：57% Polyamide, 43% Elastane

Seamless Wireless Sport Bra

Racerback for easy shoulder movement

V neckline

Breathable removable pads

Moves with: stretchy, moisture-wicking fabric

Fitted through body

Sports bra hits above ribcage

Elastic : Good

[ BOTTOM ]

Material : (Main Fabric) 57% Polyamide, 43% Elastane

Inner Fabric : 73.6% Cotton, 11.4% Elastane, 15% Alginate Fibre

Seamless and no visible panty lines

Features quick dry, moisture-wicking, odor free and anti-bacterial technology.

Elastic : Good

Size (S-M) : Mid Rise ; Size (L-XL) : High Rise

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Simplicity • Cotton Bralette Set

BSP019112BL07

RM129.90

Shipping calculated at checkout.

Simplicity • Cotton Bralette Set

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Gentle Reminder #3 : Set product are matched in a fixed size, the size cannot be changed individually.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Tiny Pretty • Seamless Strapless Bra (Multiway)

Tiny Pretty • Seamless Strapless Bra (Multiway)

BTP000377TN03

RM109.90

Shipping calculated at checkout.

strapless bra

Top #1 Strapless Bra Online Shop Malaysia since 2020
☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 23,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Hilda C.

Strapless bra that really stays in place for the entire day! Does not restrict movement either. Already my second purchase. Highly recommended!

susannif .

Good product. Fits me perfectly. Holds tight when use without its strap. Straps are included. Good for women with small cup size. I will repurchase again.

Lee P.

Cover nicely with push up effect and won't drop for real! Very comfortable loving it! Friendly staff will recommend which type of bra suit best you so just tell them your concern!

Ng L.

Very comfortable to wear and does not show any traces

Ng L.

Very comfortable to wear and does not show any traces

b3lls .

The bra is exactly as advertised - it barely slips and is very comfortable. The material is smooth and soft. Would definitely recommend for smaller/petite sized.

Tchui L.

It is very nice & soft..

Tchui L.

It was nice & soft.

Joyce K.

Nice and comfortable. Very suitable for me

Maybelle N.

Non-slippery bra. Will purchase again during sales!

Chong H.

Must buy !!!

Carrie L.

今天剛收到貨了。發貨時間特別快，而且質地很柔軟，穿起來很舒服。值得推薦

Shi J.

Very very comfortable! Love it so much . The material is able to give support without moving or coming down as compared to other brands’ strapless bra. Worth the money <3

pwc207

Quality:good Material:soft and good Good product quality good value and packaging everything good.....

kawei123

Material:soft Quality:good Fast delivery and the product quality is soft and true to size. I like it

rachael88

Material:soft Quality:great Very comfortable to wear. It is so soft and non slip.

tang_jadelyn

Item received in good condition as per promoted by seller. Hope it stays.

Emy C.

Wear the seamless strapless bra to shopping, wear it whole day, even if sweating it will still stay at the position well, the non-slip effect really good!

Jennifer Y.

Good

Yong S.

This is my second time to buy it.. very comfortable & no drop at all, can hold whole day

Florence

Finally get a right strapless bra for myself! Non-slip at all

Gwen C.

High quality strapless bra ever! No pain & do not need to size down, quite small cutting. Luckily I asked for CS advise before purchase. Highly Recommended!

Tye Rin

Bought all the new series and super surprise with the material and non-slip function! Gonna bring back more colour in future :)) Love it!

Endless Summer • Cotton Rib Strapless Bra (Multiway)

Endless Summer • Cotton Rib Strapless Bra (Multiway)

BES005006CB03

RM109.90

Shipping calculated at checkout.

Strapless Bra

Top #1 Strapless Bra Online Shop Malaysia since 2020

☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 23,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Summer Dairy • Modal Strapless Multiway Bra (Mustard)

[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing

Summer Dairy • Modal Strapless Multiway Bra (Mustard)

BSD8118MT03

RM89.90

Shipping calculated at checkout.

strapless bra

Top #1 Strapless Bra Online Shop Malaysia since 2020
☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 10,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Off Day • Bandeau Strapless Multiway Bra

Off Day • Bandeau Strapless Multiway Bra

BOD001058TE03

RM109.90

Shipping calculated at checkout.

Off Day • Bandeau Strapless Multiway Bra Strapless Bra

Top #1 Strapless Bra Online Shop Malaysia since 2020

☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 23,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Seine • Double V Lace Bralette (Light Coral)

Seine • Double V Lace Bralette (Light Coral) - Celessa Soft Clothing

Seine • Double V Lace Bralette (Light Coral)

BSN00085LC01

RM110.00

Shipping calculated at checkout.

PREMIUM COLLECTION - 100% MULBERRY SILK

Material : Main Fabric (Lace) 93% Polyamide, 7% Elastane

Lining : 100% Mulberry Silk

Wireless Bralette

Elastic : Good

Cup ：Suitable for A - E

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Description:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Mermaid • Premium Lace Cut-out Bralette

BMM007208MS02

RM120.00

Shipping calculated at checkout.

Top #1 Lace Bralette Malaysia

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Mermaid • Back Mesh Lace Mid Rise Panty

PMM007208MS01

RM39.90

Shipping calculated at checkout.

Top #1 Lace Panty Malaysia

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Mermaid • Premium Lace Cut-out Bralette (Set)

Mermaid • Premium Lace Cut-out Bralette (Set)

BMM007208MS02-1

RM159.90

Shipping calculated at checkout.

Top #1 Lace Bralette Malaysia

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Lagom • Premium Lace Longline Bralette (Set)

Lagom • Premium Lace Longline Bralette (Set)

BLG00721TE03-1

RM159.90

Shipping calculated at checkout.

Top #1 Lace Bralette Malaysia

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Lagom • Premium Lace Longline Bralette

BLG00721TE03

RM120.00

Shipping calculated at checkout.

Top #1 Lace Bralette Malaysia

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Lagom • Back Mesh Lace Mid Rise Panty

PLG007210AL01

RM39.90

Shipping calculated at checkout.

Top #1 Lace Bralette Malaysia

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Venus • Back Mesh Lace Mid Rise Panty

PVS007189MT01

RM39.90

Shipping calculated at checkout.

Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Very.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Cozy • Modal Short Sleeve Pajamas Set

SCZ210305WM02

RM169.90

Shipping calculated at checkout.

Material : 79% Modal 17% Polyester 4% Spandex

Luxe Modal Series :

Extra-soft-touch modal fabric (biodegradable)

Lightweight, stretchy and breathable

Hollow out embroidery (Moon / Star print)

Lace trim detailing sleeve

Sets are matched with shorts

Shorts with elastic waistband

Gentle Reminder #1 : Due To Hygienic Reasons, All Sleepwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use clear water for first wash, it is normal if slight dye may washed away.
To avoid damage, hand wash is recommended or machine wash with laundry net at gentle settings.
Do not tumble dry.
Do not use bleach.
Do not mix wash with light and dark colour clothing to avoid staining.
Do not soak or heat dry, fabric may lose elasticity.
Product colour show in our online store may vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Cozy • Premium Cotton Long Sleeve Pajamas Set

Sleepwear And Nightwear For Women Online Malaysia

Cozy • Premium Cotton Long Sleeve Pajamas Set

SCZ200902MT01

RM199.90

Shipping calculated at checkout.

Material : 46.5% Cotton, 49.5% Viscose,4% Spandex

Soft and lightweight cotton & viscose fabric

Notch collar

Button down long sleeve top

Lace trim detailing sleeve & collar

Sets are matched with trousers

Trousers with adjustable elasticated waist

Gentle Reminder #1 : Due To Hygienic Reasons, All Sleepwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Gentle Reminder #3 : Viscose Fabric can look like silk, cotton or wool. It can be matt or shiny depending on its coating.

Product Care Instructions:

Use clear water for first wash, it is normal if slight dye may washed away.
To avoid damage, hand wash is recommended or machine wash with laundry net at gentle settings.
Viscose fabric is absorbent but does crumple so wash at 30°-40° on a delicate cycle.
Do not tumble dry. You can iron viscose clothing on the silk and damp setting.
Do not use bleach.
Do not mix wash with light and dark colour clothing to avoid staining
Do not soak or heat dry, fabric may lose elasticity.
Product colour show in our online store may vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Polkadots • Silk Satin Long Sleeve Pajamas Set

Polkadots • Silk Satin Long Sleeve Pajamas Set

SPK210820TS01

RM199.90

Shipping calculated at checkout.

Material : 94% Polyester 6% Spandex

Notch collar

Button down long sleeve top

Lace trim detailing sleeve

Sets are matched with trousers

Trousers with adjustable elasticated waist

Gentle Reminder #1 : Due To Hygienic Reasons, All Sleepwear Are Not Return/Exchange.

Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.

Product Care Instructions:

Use clear water for first wash, it is normal if slight dye may washed away.
To avoid damage, hand wash is recommended or machine wash with laundry net at gentle settings.
Do not tumble dry.
Do not use bleach.
Do not mix wash with light and dark colour clothing to avoid staining.
Do not soak or heat dry, fabric may lose elasticity.
Product colour show in our online store may vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Spring Garden • Women Mid Calf Socks

SSG00099PL05

RM29.90

Shipping calculated at checkout.

One size fits most, easily paired with sneakers.

Material : 63.5% Cotton, 32.8% Polyester,3.7% Spandex

Gentle Reminder #1 : Due To Hygienic Reasons, All Socks Are Not Return/Exchange.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Pure • Women Crew Socks (Beige)

SPR08241BI05

RM29.90

Shipping calculated at checkout.

Ankle socks in a soft fine knit cotton blend. Slip on style.

Material : 63.5% Cotton, 32.8% Polyester,3.7% Spandex

Gentle Reminder #1 : Due To Hygienic Reasons, All Socks Are Not Return/Exchange.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Pure • Women Crew Socks (Jet Black)

SPR08241JB05

RM29.90

Shipping calculated at checkout.

Ankle socks in a soft fine knit cotton blend. Slip on style.

Material : 63.5% Cotton, 32.8% Polyester,3.7% Spandex

Gentle Reminder #1 : Due To Hygienic Reasons, All Socks Are Not Return/Exchange.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Pure • Women Crew Socks (Mauve Purple)

SPR08241MP05

RM29.90

Shipping calculated at checkout.

Ankle socks in a soft fine knit cotton blend. Slip on style.

Material : 63.5% Cotton, 32.8% Polyester,3.7% Spandex

Gentle Reminder #1 : Due To Hygienic Reasons, All Socks Are Not Return/Exchange.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Pure • Women Crew Socks (Mint Green)

SPR08241MG05

RM29.90

Shipping calculated at checkout.

Ankle socks in a soft fine knit cotton blend. Slip on style.

Material : 63.5% Cotton, 32.8% Polyester,3.7% Spandex

Gentle Reminder #1 : Due To Hygienic Reasons, All Socks Are Not Return/Exchange.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.

Pure • Women Crew Socks (White)

SPR08241WH05

RM29.90

Shipping calculated at checkout.

Ankle socks in a soft fine knit cotton blend. Slip on style.

Material : 63.5% Cotton, 32.8% Polyester,3.7% Spandex

Gentle Reminder #1 : Due To Hygienic Reasons, All Socks Are Not Return/Exchange.

Product Care Instructions:

Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
Product Color Show In Our Online Store May Vary.

SHIPPING POLICIES

When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.

This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.

If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.

However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.

REFUNDS, RETURNS & EXCHANGE POLICIES

1. What is your Refunds,Returns & Exchange Policy?

You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.

Returns that do not meet our policy will not be accepted.

2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:

Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
Gift Card
Discontinued/Clearance item

IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:

Products returned for personal reasons unrelated to product performance or satisfaction.
Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
Products with a missing label or label has been removed.
Products damaged by misuse, abuse, improper care or negligence, or accidents
We do not provide cash refunds for any return orders and for delivery costs.

3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".

If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.

4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.

5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!

6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.

7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.

You can always contact us for any return question at info@celessa.com.my with your order number.