32 products
32 products
32 products
Summer Night Sky • Low Rise V Lace Panty
F3AG0001C054
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Spring Vine • Low Rise V Lace Panty
F3AG0001C024
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Pop Factory • Low Rise V Lace Panty
F3AG0001A054
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Luxury Party • Low Rise Tulle Lace Panty
F3AG0037D034
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Pop Factory • Low Rise Tulle Lace Panty
F3AG0037A084
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Top #1 Lace Lingerie Panty (Underwear) Brand In Malaysia
Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Simplicity • Low Rise Tulle Lace Panty
F3AF0037A044
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Flowers Box • Low Rise Tulle Lace Panty
F3AG0037C014
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Polkadots • Low Rise Tulle Lace Panty
F3AF0037E024
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Spring Garden • Tulle Lace Mid Rise Panty
F3AH0077B174
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : AH's Tulle lace, the full lace waist extremely elastic, and it is very comfortable to wear.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Alphabet Series • Mid Rise Narrow V Lace Panty (A-D)
F3AG0002C022
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Alphabet Series • Mid Rise Narrow V Lace Panty (I-L)
F3AG0002C122
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Alphabet Series • Mid Rise Narrow V Lace Panty (M-P)
F3AG0002C142
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Alphabet Series • Mid Rise Narrow V Lace Panty (Q-T)
F3AG0002C172
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Alphabet Series • Mid Rise Narrow V Lace Panty (U-W)
F3AG0002C212
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Alphabet Series • Mid Rise Narrow V Lace Panty (X-Z)
F3AG0002C242
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : 96% Cotton , 4% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Flower Maze • Mid Rise Cotton Stretch Lace Waist Brief Panty
F3AH0077C044
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : AH's Tulle lace, the full lace waist extremely elastic, and it is very comfortable to wear.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Sleeping Forest • Mid Rise Cotton Stretch Lace Waist Brief Panty
F3AH0077C094
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : AH's Tulle lace, the full lace waist extremely elastic, and it is very comfortable to wear.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Flower Maze • Mid Rise Cotton Cutout Lace Trim Hipster Panty
F3AH0151C014
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : Waistline And Thigh is Trimmed with Lace Strings with two sides cutout strings for Femininity, Anden Hud’s finest softest lace offers perfect fits and comfortable to touch. Supersoft stretch cotton meets comfort.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Flower Maze • Low Rise Cotton Stretch Lace Waist Breif Panty
F3AH0037C014
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : AH's Tulle lace, the full lace waist extremely elastic, and it is very comfortable to wear.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Sleeping Forest • Mid Rise Cotton V Lace Waist Brief Panty
F3AH0036C074
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : Anden Hud's finest softest lace offers high quality lace and minimal skin mark with our stretchable soft mesh. V lace panties have always loved by many Anden Hud’s fans!
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Malibu • Low Rise Cotton Stretch Lace Waist Brief Panty
F3AH0037E014
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : AH's Tulle lace, the full lace waist extremely elastic, and it is very comfortable to wear.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Psychedelic Forest • Mid Rise Cotton Stretch Lace Waist Brief Panty
F3AH0077F094
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : AH's Tulle lace, the full lace waist extremely elastic, and it is very comfortable to wear.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Psychedelic Forest • Mid Rise Cotton Cutout Lace Trim Hipster Panty
F3AH0151F014
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Product Made : From Yarn to Final Product 100% Made in Taiwan
Design : Waistline And Thigh is Trimmed with Lace Strings with two sides cutout strings for Femininity, Anden Hud’s finest softest lace offers perfect fits and comfortable to touch. Supersoft stretch cotton meets comfort.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All AH product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Third Street • Low Rise Cotton Stretch Lace Waist Brief Panty
F3AH0037E024
Regular price RM39.90 Save Liquid error (product-template line 135): Computation results in '-Infinity'%Material : (Main Fabric) 96% Cotton , 4% Spandex (Lace) 88% Nylon, 12% Spandex
Elastic : Good
Transparency : None
Product Made : From Yarn to Final Product 100% Made in Taiwan
Info : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Product Care Description:
SHIPPING POLICIES
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.