You may return your merchandise within 7 days in original condition only If you have received incorrect or damaged product with your purchase.
Please ensure that your items do not fall under the list of non-exchangeable and non-refundable items.
To return, please email us at firstname.lastname@example.org with your order number.
2. What are Non-Returnable / Non-Refundable Items?
Due to hygiene concerns, all Lingerie Products included : Bra, Bralette，Underwear, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
3. Refunds & Returns Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
4. Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.