98 products
98 products
Bare • Seamless Bra
BBR01001LT01
Regular price RM110.00
Shipping calculated at checkout.
Top #1 Seamless Bra Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
Walk in Confidence with Our Innovative, Seamless Hygiene Panties Online
Plunge Comfortably in Life with Seamless and Wireless Bra in Malaysia
Breathe in unrivalled comfort and chic sophistication with our Bare Seamless Bra, the epitome of grace and ease in lingerie designed with microfiber and wireless. Specially made for the modern woman, this wireless marvel bra brings the combination of functionality and style, redefining seamless bra benefits with every wear. A revolution in lingerie comfort with our seamless wireless bra, it is tailored to further elaborate your everyday elegance. In Malaysia, our seamless bra has become a synonym for comfort wear, offering a sleek definition without compromising on support. Our Seamless Plunge Bra boasts a design that seamlessly merges style and comfort. From plunging necklines to everyday wear, this versatile wireless bra piece adapts flawlessly, ensuring you feel confident and comfortable in any setting.
Seamless Comfort Redefined: Experience the Ultimate Wireless Bra
Our seamless bras have displayed comfort and functionality beyond measure, ensuring an easygoing day for women all over Malaysia. Crafted with precision, this wireless wondrous bra provides a seamless fit, ensuring no lines or discomfort throughout the day in Malaysia’s weather. Experience the liberating sensation of our seamless and wireless bra from Malaysia, as it effortlessly contours to your body, offering a second-skin feel. The absence of wires doesn't diminish its support; instead, the bra enhances the natural shape, providing a seamless and flattering silhouette that suits any outfit.
While browsing through our Bare Seamless Bra, check out other types of wireless bras we offer in Malaysia, such as lace bralettes, strapless push-up bras, and wireless maternity bras.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Airy • Seamless Bra
BAY200230LG04
Regular price RM110.00
Shipping calculated at checkout.
Top #1 Seamless Bra Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Belle Sérien • Lace Bralette
BBS06880OA03
Regular price RM120.00
Shipping calculated at checkout.
FRENCH LACE SERIES
Belle Lace Bralette series has helped thousands of women with smaller breast get full support and a natural lift for a maximum support.
Perfect fits for AA Cup - C cup without empty.
Top #1 Lace Bralette Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Vary.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Belle Lūna • Lace Bralette
BLN006889CB01
Regular price RM120.00
Shipping calculated at checkout.
Top #1 Lace Bralette Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Vary.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Windy • Cooling Soft Bralette
BWD006850MT03
Regular price RM109.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Vary.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Maillard Dairy • Cashmere Deep-V Bralette
BMD00645CM01
Regular price RM109.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Maillard Dairy • Cashmere Deep-V Bralette (SET)
BMD00645DT01-S/M
Regular price RM149.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Maillard Dairy • Singlet Padded Bratop (Set)
BMD000878CM08-M
Regular price RM129.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Maillard Dairy • Singlet Bratop (Padded)
BMD000878CM08
Regular price RM89.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
De-Luna • Modal Square Neck Sleeping Bra (Low-back)
BSP024007WH03
Regular price RM89.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Genki • Cotton Cut-Out Bratop
BTG008828GY01
Regular price RM89.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Vary.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Bare Active • Seamless Sports Bra
BBA00088LL02
Regular price RM109.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Bare Active • Seamless Sports Bra Set
BBA00088LL02-1
Regular price RM149.90
Shipping calculated at checkout.
[ SPORT BRA ]
Main Fabric：57% Polyamide, 43% Elastane
Seamless Wireless Sport Bra
Racerback for easy shoulder movement
V neckline
Breathable removable pads
Moves with: stretchy, moisture-wicking fabric
Fitted through body
Sports bra hits above ribcage
Elastic : Good
[ BOTTOM ]
Material : (Main Fabric) 57% Polyamide, 43% Elastane
Inner Fabric : 73.6% Cotton, 11.4% Elastane, 15% Alginate Fibre
Seamless and no visible panty lines
Features quick dry, moisture-wicking, odor free and anti-bacterial technology.
Elastic : Good
Size (S-M) : Mid Rise ; Size (L-XL) : High Rise
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Tiny Pretty • Seamless Strapless Bra (Multiway)
BTP000377TN03
Regular price RM109.90
Shipping calculated at checkout.
Top #1 Strapless Bra Online Shop Malaysia since 2020
☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 23,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard3-01_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard4-01_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard2-01_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/All0-01_8fff5bb9-fd4a-4196-82b1-3da1ad185cb7_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard5-01_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/3All-01_67598b14-13b6-4ebf-bfa5-68a01d3fec47_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/2All-01_91bf6e2a-e30e-4da1-837d-33d9c4577ca8_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/5All-01_fd4bd4ff-f970-4be4-905d-e242cf6715a6_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/4All-01_00f3c5e2-6a33-444e-a1ee-e800362797a9_{width}x.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard3-01_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard4-01_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard2-01_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/All0-01_8fff5bb9-fd4a-4196-82b1-3da1ad185cb7_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/StraplessBraMustard5-01_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/3All-01_67598b14-13b6-4ebf-bfa5-68a01d3fec47_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/2All-01_91bf6e2a-e30e-4da1-837d-33d9c4577ca8_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/5All-01_fd4bd4ff-f970-4be4-905d-e242cf6715a6_1800x1800.jpg?v=1750846176)
![[Pre-Order] Summer Dairy • Modal Strapless Multiway Bra (Mustard) - Celessa Soft Clothing](http://celessa.com.my/cdn/shop/products/4All-01_00f3c5e2-6a33-444e-a1ee-e800362797a9_1800x1800.jpg?v=1750846176)
Summer Dairy • Modal Strapless Multiway Bra (Mustard)
BSD8118MT03
Regular price RM89.90
Shipping calculated at checkout.
Top #1 Strapless Bra Online Shop Malaysia since 2020
☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 10,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Off Day • Bandeau Strapless Multiway Bra
BOD001058BL03
Regular price RM109.90
Shipping calculated at checkout.
Top #1 Strapless Bra Online Shop Malaysia since 2020
☑️ We are the local brand with the most styles and shades of strapless bra
☑️ More than 23,000pcs have been sold across the entire collections
☑️ 98% of 5 star reviews and repeat customers
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Mermaid • Premium Lace Cut-out Bralette
BMM007208MS03
Regular price RM120.00
Shipping calculated at checkout.
Top #1 Lace Bralette Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Mermaid • Premium Lace Cut-out Bralette (Set)
BMM007208MS03-1
Regular price RM159.90
Shipping calculated at checkout.
Top #1 Lace Bralette Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Good Period • Leak Proof ® Period Panty
PGP080078BL03
Regular price RM69.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
HOW TO USE :
Quick and simple - once that time of the month arrives, wear alone on light days or with other period care as back-up, basically whatever you're most comfortable with.
Remember to switch them out regularly, at least after 6-8 hours, according to some research, to help keep you feeling fresh and clean!
Please note that the duration can even be shorter depending on the heaviness of your flow.
Keep in mind that the method for caring for and washing your period underwear is similar to that of our reusable pads.
CARE INSTRUCTIONS :
- Use clear water for first wash, it is normal if slight dye may washed away.
- To avoid damage, hand wash is recommended or machine wash with laundry net at gentle settings.
- Pre-rinse after use and machine wash cold.
- Do not iron or use fabric softener.
- Do not use bleach, do not mix wash with light and dark colour clothing to avoid staining.
- Do not soak or heat dry, fabric may lose elasticity.
- Line dry and lay flat.
- Product colour show in our online store may vary.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Maillard Dairy • Cashmere Soft Brief (Boyshort)
PMD00064SD02
Regular price RM39.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Mermaid • Back Mesh Lace Mid Rise Panty
PMM007208MS01
Regular price RM39.90
Shipping calculated at checkout.
Top #1 Lace Panty Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Lagom • Back Mesh Lace Mid Rise Panty
PLG007210AL01
Regular price RM39.90
Shipping calculated at checkout.
Top #1 Lace Bralette Malaysia
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
Venus • Back Mesh Lace Mid Rise Panty
PVS007189MT01
Regular price RM39.90
Shipping calculated at checkout.
Gentle Reminder #1 : Due To Hygienic Reasons, All Innerwear Are Not Return/Exchange.
Gentle Reminder #2 : All product size may be vary, please refer to the size chart according to the product.
Product Care Instructions:
- Use Clear Water For First Wash, It Is Normal If Slight Dye May Washed Away.
- To Avoid Damage, Hand Wash Is Recommended Or Machine Wash With LaundryNet At Gentle Settings.
- Do Not Use Bleach, Do Not Mix Wash With Light And Dark Color Clothing To Avoid Staining
- Do Not Soak Or Heat Dry, Fabric May Lose Elasticity
- Product Color Show In Our Online Store May Very.
SHIPPING POLICIES
-
When will I receive my purchase ?
Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days.
This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
-
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
-
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via sales@celessa.com.my.
-
What are the shipping rates?
It’s only a flat rate of RM12.00 (within West Malaysia), RM18.00 (within East Malaysia) and RM60.00 (Singapore) regardless of weight.
However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
West Malaysia : Purchase over RM200
East Malaysia : Purchase over RM300
Singapore : Purchase over RM550
-
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
-
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via sales@celessa.com.my and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
REFUNDS, RETURNS & EXCHANGE POLICIES
1. What is your Refunds,Returns & Exchange Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect, defective or damaged product with your purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, must not be soiled, with tags and its original packaging. You'll also need the receipt or proof of purchase.
Returns that do not meet our policy will not be accepted.
2. What are Non-Returnable / Non-Refundable / Non-Exchangeable Items?
Please ensure that your items do not fall under the list of non-returnable, non-exchangeable and non-refundable items:
-
Panties,Sleepwear & Socks
Due to hygiene concerns, Panties, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery. - Gift Card
- Discontinued/Clearance item
IMPORTANT
In order to protect all our customers and make sure that we handle every return or exchange with reasonable fairness, we refuse to accept a return or exchange in certain situations, including:
- Products returned for personal reasons unrelated to product performance or satisfaction.
- Return items showing soiled, washed or altered, with visible signs of wear and tear or smell (cigarette/perfume).
- Products with a missing label or label has been removed.
- Products damaged by misuse, abuse, improper care or negligence, or accidents
- We do not provide cash refunds for any return orders and for delivery costs.
3. Exchange
Our exchange policy are only available for size and/or colour of the same product. Exchanging for a different product is strictly not allowed. Applicable for return and exchange in the event of “wrong size” or “defect upon receiving".
If the preferred size is out of stock, the customer may choose to exchange with another colour (depending on stock availability) or opt in for a return and refund.
4. Shipping Fee for Return / Exchange
Postage is to be borne by the customer in the event of an exchange or return.
5. Shipping Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
6. Refund Process
Refunds are typically issued via your preferred payment method indicated while placing your order. All returns will be refunded via your original payment method.
7.Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.
You can always contact us for any return question at info@celessa.com.my with your order number.
