- 10 pieces included per pack
- PM 2.5 – fine particulate matter up to 2.5 µm in size
- Bacteria Filtration Efficiency (BFE) more than 95%
- Made of quality activated carbon, non-woven and melt-blown filter cloth
Important Safety Information :
Not Suitable for Medical or Industrial Use
This filter is not designed as nor intended for used as a substitute for medical face masks and respirators used in a healthcare setting. Although our PM2.5 filters are manufactured and tested to N95-equivalent standards, the system is not intended for industrial use.
The most important thing you can do to prevent catching (and giving) viral infections is to wear a mask, practice physical distancing, avoid touching your mouth and nose with your hands, and to wash your hands regularly.
Product Care Description:
- Filters are not washable and should be replaced after 7 days of total usage (maximum 48 hours of total usage).
- In areas of high particulate exposure, filters should be replaced more frequently.
When will I receive my purchase ?
Due to Covid-19, please expect a slight delay in all deliveries.Delivery within West Malaysia will take 3 – 5 working days, East Malaysia 5 – 7 working days and Singapore will take 7 – 10 working days. This DOES NOT apply for PRE-ORDER / BACKORDER items and is only applicable for READY STOCK items.
When will my backorder ship?
Items on backorder will be dispatched when they arrive back in stock. If you place an order that has one or more items on backorder, we will hold your order until all items are available, your order will then arrive in one delivery.
How can I track my order?
Your tracking number will be available once your order status states it is COMPLETED.
If your tracking number still cannot be located, please contact us via email@example.com.
What are the shipping rates?
It’s only a flat rate of RM10.00 (within West & Malaysia) and RM45.00 (Singapore) regardless of weight. However, this delivery charge will be waived if you meet the requirement of our FREE DELIVERY WITH PURCHASE promotion.
What delivery service do you use?
We use Pos Laju & DHL Services to deliver within West Malaysia and East Malaysia. And we ship Singapore via EasyParcel.
How to change address for a paid order?
If it’s within the hour, please contact our customer service teams via firstname.lastname@example.org and we might be able to tweak your order for you. However, if your order has already been packed and shipped. In that case, we will not be able to make any changes.
- When will I receive my purchase ?
- REFUNDS & RETURNS POLICIES1. What is your Refunds & Returns Policy?
You may return your merchandise within 7 days in original condition only If you have received incorrect or damaged product with your purchase.
Please ensure that your items do not fall under the list of non-exchangeable and non-refundable items.
To return, please email us at email@example.com with your order number.
2. What are Non-Returnable / Non-Refundable Items?
Due to hygiene concerns, all Lingerie Products included : Bra, Bralette，Underwear, Sleepwear & Socks are non-exchangeable, non-returnable, and non-refundable, please inspect your order upon delivery.
3. Refunds & Returns Time Frame
For the vast majority of return or refund, it may take up to 10-15 working days , excluding shipping times. We will be sending you email notifications for each step in the process. Do keep a look out for it!
4. Can I get a refund if the price has changed since I ordered it？
As an online business our prices change in response to fashion trends, stock and demand from customers. In this case, we will not refund the difference.